Using the correct screen ratio is important for professional TV playback.
Incorrect ratios can cause stretched images, cropped content or black bars on screen.
Most TVs use 16:9 Landscape #
Most hotel and hospitality TVs use the standard:
16:9 Landscape #
This is the most common format for:
- Guest room TVs
- Reception displays
- Restaurant TVs
- Lobby screens
Recommended export resolution:
- 1920 × 1080
Portrait Screens #
Some vertical signage displays may use:
9:16 Portrait #
Portrait layouts are sometimes used for:
- Vertical lobby displays
- Digital signage stands
- Promotional entrance screens
What happens with the wrong ratio? #
Incorrect ratios may cause:
- Stretched images
- Cropped content
- Black bars on screen
- Misaligned layouts
- Reduced image quality
Using Canva Correctly #
When designing content in Canva:
- Select the correct template ratio before designing
- Verify your export dimensions
- Export using the intended screen orientation
- Preview the slide in WelcomeTV before publishing
Tip:
If you are unsure which ratio your TVs use, start with 16:9 landscape.
That covers the vast majority of hospitality TVs without drama.
If you are unsure which ratio your TVs use, start with 16:9 landscape.
That covers the vast majority of hospitality TVs without drama.