Welcome Screens are configured directly from the Players section of the WelcomeTV dashboard.
This allows personalized guest messaging to be managed individually for each TV or room.
How to Create a Welcome Screen #
- Open the Players page
- Select the desired player
- Open the Welcome Screen settings
- Configure guest information
- Set timing and duration
- Save the changes
Once saved, the player will automatically retrieve the updated configuration when connected to the internet.
What Can Be Configured? #
Guest Information #
Personalized names and welcome messaging for arriving guests.
Timing Settings #
Configure when the Welcome Screen becomes active and when it expires.
Duration #
Determine how long the Welcome Screen remains visible before the normal slideshow resumes.
Automatic Synchronization #
Online players automatically synchronize updated Welcome Screen settings over time.
Depending on connectivity and caching behavior:
- Updates may not appear instantly
- Offline players may synchronize later
- Playback refreshes automatically once connected
Welcome Screens are linked to individual players rather than the slideshow itself.
This allows personalized guest experiences without duplicating entire slideshows.
Recommended Usage #
Welcome Screens work best for:
- VIP arrivals
- Honeymoon packages
- Special events
- Villa greetings
- Premium guest experiences
Clear and personalized messaging generally creates the best impression.
Double-check guest names before saving.
Accidentally welcoming “Mr. Johnson” in the honeymoon villa of “Mrs. Tanaka” creates a very different hospitality experience than intended.

