Using the correct screen orientation and aspect ratio is important for professional TV playback.
Incorrectly formatted content may appear stretched, cropped or misaligned on screen.
Landscape Orientation #
Most hotel and hospitality TVs use:
16:9 Landscape #
This is the standard format for:
- Guest room TVs
- Reception displays
- Restaurant TVs
- Lobby screens
Recommended export size:
- 1920 × 1080
Portrait Orientation #
Some vertical signage screens may use:
9:16 Portrait #
Portrait layouts are more common for:
- Vertical lobby displays
- Digital signage kiosks
- Entrance promotional screens
Problems Caused by Incorrect Ratios #
Using the wrong aspect ratio may cause:
- Black bars
- Cropped content
- Stretched images
- Unprofessional layouts
- Poor readability
These problems often become more visible on large TV screens than on laptops or phones.
Exporting Content Correctly #
Before exporting content from Canva or another design tool:
- Verify the intended screen orientation
- Select the correct aspect ratio
- Use proper export dimensions
- Preview the slide before publishing
Tip:
If you are unsure which format your TVs use, start with 16:9 landscape.
That solves approximately 95% of hospitality TV situations without existential suffering.
If you are unsure which format your TVs use, start with 16:9 landscape.
That solves approximately 95% of hospitality TV situations without existential suffering.

