Using proper export settings helps improve playback quality, synchronization speed and overall reliability on WelcomeTV Players.
Poorly optimized media may still upload successfully, but can sometimes cause playback issues, slower loading or reduced visual quality on TVs.
Recommended Image Settings #
- 1920 × 1080 resolution
- JPG or PNG format
- Landscape orientation for standard TVs
These settings work well for:
- Guest room TVs
- Reception displays
- Restaurant screens
- Lobby TVs
Recommended Video Settings #
- H264 MP4 format
- 1080p resolution
- Moderate bitrate
- Stereo audio if audio is needed
Properly optimized videos generally provide:
- Smoother playback
- Faster synchronization
- Lower player load
- More reliable playback stability
What to Avoid #
- Extremely high bitrate videos
- Vertical exports for landscape TVs
- Very small low-resolution screenshots
- Poorly compressed media
- Incorrect aspect ratios
These issues may lead to:
- Playback stuttering
- Blurry content
- Black bars
- Slow loading
- Reduced readability
Why Optimization Matters #
WelcomeTV Players are optimized for stable hospitality playback, not for running uncompressed cinema files that belong in a NASA archive.
Proper export settings help maintain:
- Stable TV playback
- Cleaner visuals
- Faster updates
- Better guest experience
Tip:
If you are exporting content from Canva, using 1920×1080 landscape with PNG or MP4 export is usually the safest choice for standard TVs.
If you are exporting content from Canva, using 1920×1080 landscape with PNG or MP4 export is usually the safest choice for standard TVs.